Shipping and returns
All our products are sent from the Netherlands. We suggest you make an account in our shop so you can track your orders.
We ship with DHL in the Netherlands. We try to send out your order within 2 workdays. If you are in a hurry, send us a message and we see what we can do. Shipping in the Netherlands is €5,75 for order till €35,-. After that shipping is free!
Pick-up in Utrecht
It is possible to pick up your order in Utrecht, the Netherlands. Please send us a message before you order to see if we are in.
We currently send to the following countries: Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States of America.
For International orders, you get a discounted rate after a total order of €40,-. Note that shipping heavier items like kettles can result in higher shipping costs.
Shipping costs and time differ per country. In most cases, a delivery within Europe will be within 7 working days and the United States of America within 15. The easiest way to see the shipping costs is to add products in to your cart and use the shipping estimate block. If your country is not in the list, contact us to add it.
Are you not satisfied with a product you ordered? We have a 14 days return policy. Send us an email to firstname.lastname@example.org with your product and we will take care of it. Customers will have to pay the shipping back to us. Check our Terms and conditions for more information.